Privacy Policy


The Village of Romeoville website was created to provide the public with information about village government services and events. By using this website or any information or data made available through this website, the user, agrees to all the conditions stated in the following paragraphs. Any information submitted via the Village of Romeoville’s website may be considered a public record and may be subject to disclosure to third parties. The Village reserves the right to amend these terms at any time and without further notice.

Types of Information We Collect:

  • Non-Personal Information: The Village of Romeoville automatically collects non-personal information upon any visit to its website. This information includes, but is not limited to, the date, browser type, and technical internet protocol data generated by a visit to the Village of Romeoville’s website. Non-personal information is collected to identify trends and to make the website more useful to those who access it.
  • Personal Information: While utilizing the Village of Romeoville website, you may choose to participate in a survey, report a concern, sign up for the Village’s e-mail newsletter, pay a utility bill, or perform some other transaction. In order to complete such a transaction, you may be asked to provide personal information, such as: your name, address, phone number or payment account. You always have the ability to decline to participate in any activity that asks for personal information. By choosing not to participate in an activity which requests personal information will not impact your ability to access general information provided on the Village’s website. 

Information which you provide for a transaction is only utilized for the purpose of fulfilling and recording the transaction. The Village of Romeoville contracts with some third parties to provide internet related services. As such, personal information may be disclosed to a third-party service provider when necessary to ensure the functionality, protection and security of the service that is provided to you. The Village of Romeoville, nor any third party with whom the Village contracts with to provide internet related services, does not sell user information, including email addresses, to any outside company. The Village does not disclose user information, including email addresses to any business or organization, unless required by law. The personal information provided for a transaction is no more specific than if an individual were engaging in the transaction by telephone or by visiting a Village facility in-person. The Village of Romeoville seeks to collect the minimum information needed to comply with all applicable laws or provide the service requested. 


To help make our web site more responsive to the needs of our visitors, we use a standard feature of browser software, called a “cookie”, to assign each visitor a unique, random number that resides on your computer. The cookie does not identify the visitor, just the computer that a visitor uses to access our site. Unless you voluntarily identify yourself, we won't know who you are, even if we assign a cookie to your computer as the only personal information a cookie can contain is information you supply. A cookie cannot read unrelated data off your computer. We use cookies to help us deliver a better, more personalized service. For example, we use cookies to track the pages and services on our web site visited by our users. We can build a better web site if we know which pages and features our users are visiting and how often.

You have the ability to accept or decline cookies. While most browsers automatically accept cookies, you can typically modify your browser setting to decline cookies if you so choose. Please note that if you choose to manage cookies, you must use the opt-out tools offered by each browser or device that you use.

The privacy policy for the third party with which the Village contracts with to provide online water bill payment services can be found at

Browser Level Information and IP Addresses:

Our web server automatically collects limited information about your computer configuration when you visit our web site, including the type of browser you use, the operating system you are running, the resolution of your computer monitor, the web site that referred you, and your IP address. Your IP address is a number that is used by computers connected to the Internet to identify your computer so that data such as the web pages you want to view can be transmitted to you. We use IP address information for systems administration and trouble-shooting purposes.

Other Disclosures:

We may occasionally release information about our visitors when release is appropriate to comply with law, to protect the rights, property or safety of visitors to our sites, the public, our customers, or our government and its employees, agents, partners and affiliates.

Please keep in mind that our communities are public spaces, so don't post anything that you don't want the world to see. Credit card numbers, product keys, and other confidential information, including anything covered under a non-disclosure agreement (NDA), should not be posted to any blogs, discussions, or other public areas.